If you are planning to relocate your pet, you probably have a lot of questions. If so, its a good thing you found us!
This page has some of the frequently asked questions in the pet transport industry.
If you can’t find an answer to what you were looking for, please don’t hesitate to contact us. We will do our best to provide you with a quick professional answer.
- Frequently Asked Questions
Why hire RockStar Pets?
RockStar Pets can provide easy solutions for your pets to travel nationwide and internationally. If you want to travel with your pets or want your pets to travel alone, you need to make sure that you are following the laws and regulations of the country of origin, the destination and the airline company. We can assist you with everything related to your pets’ travel. We will make sure that your pets receive the highest level of care when they are flying in cabin..
What Kind of Pets Do You transport?
We have experience with many household pets but we mainly ship dogs and cats. Our charges may vary by what kind of pet you need to ship and where you are travelling to. Please contact us directly to receive a free quote.
What documents will my pet need to travel internationally?
This is not an easy question to answer. Actually, there isn’t one answer. Certain documents are needed to leave one country while others are needed to enter the destination. Furthermore, each airline company has different rules and requires different documents. Taking all this in account means that you might need quite a few documents ranging from 2-20. Getting all these documents and filling them properly can be exceptionally difficult. RockStar Pets can assist you with getting the proper paperwork and filling it in correctly. We have the knowledge of more than 50 countries and our expertise keeps growing and is always up to date.
Should I sedate my pet before the flight?
Sedation is known to be the number one cause of death when travelling with pets (we think this says enough). Please keep in mind that most airlines won’t accept pets that have been sedated.
Should I Feed My Pets On The Day Of The Flight?
We advise you to feed your pets anywhere between 4-6 hours before your departure time, thus minimizing the risk of nausea and vomiting. It is also recommended to give minimal water to avoid full bladders.
Do You Sell Puppies?
While we can help you find the puppy that you are looking for through our network of high quality breeders. Our main goal is to assist you with safety getting your pet shipped to and from destinations throughout the world.